Yucatan Foods Notifies Individuals of Missing Devices

In the process of conducting an inventory of its legacy computer systems Yucatan Foods discovered that it was unable to locate a number of hard drives.  Given its inability to locate the drives, it worked to determine what information was on the devices and is notifying individuals if their personal information was contained on the drives.

On March 11, 2021, Yucatan determined that the drives contained personal information.  The information involved for each individual varies, but may have included name, address, date of birth, Social Security number, driver’s license number, passport, medical information, payment card information and financial account information.  The drives solely contained the information of people who had a working relationship with the company.  The incident did not involve any customer information.

Upon discovering the situation, Yucatan engaged a firm to help it determine what information was on the missing drives.  It then worked to locate current contact information and notify impacted individuals.  Yucatan is notifying all impacted individuals for whom it has a valid mailing address and has arranged for complimentary identity protection and credit monitoring services for those individuals whose Social Security, driver’s license, government identification or passport numbers were impacted. The notice will include information on steps individuals can take to protect themselves against potential fraud or identity theft.  In general, Yucatan is recommending that individuals regularly monitor credit reports, account statements and benefit statements.  If individuals detect any suspicious activity, they should notify the entity with which the account is maintained, and promptly report any fraudulent activity to proper law enforcement authorities, including the police and their state attorney general.  Additional information regarding identity protection can be obtained at www.ftc.gov/idtheft or by calling the Federal Trade Commission at 1-877-ID-THEFT (1-877-438-4338).

Yucatan takes its responsibility to safeguard personal information seriously and apologizes for any inconvenience or concern this incident might cause.  Individuals seeking additional information may call a confidential, toll-free inquiry line at (855) 608-3484 between 8:00 a.m. and 5:00 p.m., Pacific Time, Monday through Friday.